HMC was formed in 2012 with the goal of providing high quality plastics and metal machining services to businesses located in the New England region.
To give an idea of our commitment to the business, the partners personally constructed the building that is the HMC home. In our first year of operation we only grossed $7,500. Customers were added slowly because, as the “new kids on the block”, we had to prove our worth one job at a time.
Today HMC is a well established business that is still owned and operated by the original partners. Two or three partners are in the shop at all times. We want your business, and promise you the level of service and customer satisfaction that brought us this far!
About Our Customers
We view the acquisition of long-term customers as a key part of our business model. We understand that both the market and the needs of customers can change over time which requires ongoing situational awareness to make sure that we maintain our competitive balance.
We recognize the value of, and are committed to, continually monitoring, reviewing and analyzing information relevant to the requirements of our customers to assure their needs are addressed. We use, as appropriate, surveys, face-to-face meetings, association memberships, conference attendance in order to gain additional knowledge of customers and their needs.